Jun 29, 21

Workshop on Managing Customer Experience

Every organization cherishes the prospect of serving delighted customers, but very few understand how to improve customer satisfaction through enhanced operations processes.

Jun 17, 21

Managing Employee Careers

If you want to set your organization on the path to greatness, then you should consider the following key actions in managing your employees’ careers:

Apr 01, 21

Managing Your Key Talent

The Pareto Principle shows us that 80% of the results that we get in any team or organization actually comes from only 20% of the employees.

Feb 10, 21

Beyond Managing Time

Have you observed that even with all the time available to carry out some simple tasks, you are not just able to do so, and you keep procrastinating and slacking on achieving some of your goals?

Jul 24, 19

Managing Customer Experience, by Omagbitse Barrow

One of the ways to ensure that you are able to continuously attract and retain customers in your business is by paying attention to managing your customers’ experience. The way your customers experience your products and services is an integral part of the product or service itself.

Jul 05, 19

Managing Your Energy, by Omagbitse Barrow

One of the areas of personal effectiveness that receives a lot of attention is “time management”. We learn to prioritize, avoid procrastination and use to-do lists and calendars to manage our activities and tasks. If you have experience using all of these time management tools, you may find t..

Jun 19, 19

Managing Remuneration & Rewards, by Omagbitse Barrow

Whether you like it or not, remuneration plays an important part in employee motivation and productivity. Your ability to attract and retain the right employees will depend on the remuneration and rewards that your organization provides. Remuneration like all forms of motivation helps to get the ..