Workshop on Managing Customer Experience

Workshop on Managing Customer Experience

Every organization cherishes the prospect of serving delighted customers, but very few understand how to improve customer satisfaction through enhanced operations processes.

In this "Managing Customer Experience" workshop, participants will learn the skills and techniques of delivering delightful Services, understanding Customer Expectations, transforming Customer Experiences, and managing Complaints and Irate Customers.

Please visit to download the complete Workshop Brochure, and contact our team on 0901 886 3757 for inquiries. 

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