Every organization cherishes the prospect of serving delighted customers, but very few understand how to improve customer satisfaction through enhanced operations processes.
Mentoring is about giving direction through teaching, guidance and support to other people who want to build the same capabilities or achieve the same goal as you.
One of the biggest impediments to achieving the results that you desire in your team or organization is the culture of blame that is so pervasive in many of our teams and organizations today.
One of the biggest challenges that leaders face each day is getting the commitment of their colleagues and their buy-in to take ownership, act and achieve specific results.
As organizations put final touches to their strategies for 2021 and beyond and start to finalize their workplans for the year, one very important area of focus is no doubt in working with their leaders, managers, supervisors, team leaders and team members across the organization to develop Key Pe..
If you want to ensure that you can stay focused throughout the work day, track all your deliverables and tasks and stay on top of your game even when you are inundated with multiple assignments from various stakeholders, then you should endeavour to use a to-do list each day.
Relationships are the foundation of success, and with the right quality of relationships you can influence your colleagues (supervisors, colleagues and direct reports) to achieve the right results for your organization and team.
Every successful organization that you see today started from the thoughts, vision and actions of one man, a small group of like-minded people or even members of a family.
“Guys, guys, we need to deal these outstanding issues from the People EXCO Meeting - the Talent Management Framework; the Succession Grid and the Remuneration Committee slides. I trust that you guys will ensure that these outstanding issues are dealt.