Ejiga, Chenfa, Abisola and Abdullahi of Vista Bank in Abuja are struggling with multiple challenges from their customers. Sir Imasuen one of their biggest private banking clients is threatening to close his accounts, the up-coming SME Workshop is heading for failure, and the contacts at TETFUND and NNPC are not happy with the rates on their fixed deposits. What should the Vista Bank team in Abuja be doing to overcome these challenges