If there is one word that sums up what leaders actually do - it is influencing people - getting people to think and act in a particular direction. This is the whole purpose of leadership: to get people thinking and acting in a particular direction - hopefully, the right direction.
When working with people, you will no doubt find that sometimes you get along well with certain people, and not so well with others. Social psychologists believe that in most cases, it’s not about the people being “good” or “bad”, rather it is about how well you are able to cope with th..
