Nov 19, 24
How to Make Your Culture Work
Organizations often invest in a rigorous process of strategic analysis, strategy development and strategy implementation, but still end up struggling to get the results that they want
Oct 19, 24
Teach Kids How to Succeed In Their Careers
Imagine if you had started learning about career success from as early as primary school. You would have certainly avoided some of the mistakes that you made in your career or would have fast-tracked some of the successes you achieved.
Aug 31, 21
How to Sell Consultatively
If you really want to sell in a manner that ensures that the cash machine keeps ringing; that you have a healthy and consistent pipeline of leads and that you add value to your customers in a way that you get repeat business and referrals, then you must learn to apply the skills for consultative ..
Aug 04, 21
How To Manage your Human Resources
Most successful business owner agree that people are their most important asset. Interestingly, for most business owners and corporate leaders, people also represent their biggest problem. Click to learn about the things you can do to get the best out of your most important assets.
Aug 03, 21
How to Deploy the “Fantastic Service Equation”
If you are looking for a simple and effective way to ensure that your customers receive fantastic service whenever they interact with you and your employees, then look no further than the 6 elements of the Fantastic Service Equation.
Aug 02, 21
How to Imbibe the Leadership DNA
A lot of what people do stems from their patterns and culture of thinking. Effective leaders have a culture that shapes their thoughts, words, and actions based on the Leadership DNA – they think and act on the following issues each day:
Jul 28, 21
How to Give Effective Feedback
Performance feedback is one tool of performance management that can make all the difference in your performance management system and culture if you deploy it properly.
Jul 01, 21
How Do You Create the Perfect Service Strategy?
This FREE Micro-Learning Course will teach you the fundamental frameworks to identify customer expectations, mapping out service touchpoints, and integrating them to create a winning service strategy for your business.