Job Description
The Senior Manager, HR Transformation is responsible for driving strategic HR initiatives that enhance operational efficiency, digital transformation, and process improvement within the Pension Fund Administrator (PFA). Reporting to the Head, HR & Admin, this senior management role focuses on modernizing HR processes, leveraging technology for automation, and aligning HR functions with the organization’s strategic goals and regulatory requirements. The role also ensures that HR evolves from a transactional function to a strategic enabler of business performance by enhancing policies, tools, and frameworks to support a high-performing workforce.
Key Expectations of the Role:
- Lead the transformation of HR into a strategic business partner by implementing best-in-class HR practices and technologies.
- Review, enhance, and modernize existing HRM policies, frameworks, and tools to align with business goals and regulatory requirements.
- Act as an in-house HR consultant and center of excellence, providing expert advice on talent management, organizational design, and workforce planning.
- Implement HR technology solutions, including HRIS, talent management systems, and digital learning platforms.
- Drive change management initiatives to support HR modernization efforts.
- Develop and oversee policies and frameworks for workforce planning, performance management, and employee engagement.
- Ensure HR transformation aligns with PenCom regulations, labor laws, and industry best practices.
- Collaborate with IT, Finance, and Business Units to integrate HR initiatives with overall corporate strategy.
- Analyze HR metrics and workforce analytics to support data-driven decision-making.
- Manage projects related to organizational restructuring, process re-engineering, and HR service delivery improvement.
- Develop training programs and communication strategies to support HR transformation adoption.
Expected Competencies
- A minimum of a Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field. A Master’s degree or professional certification (CIPM, SHRM, HRCI) is an added advantage.
- At least 10 years of HR experience, with at least 5 years in HR transformation, HR technology implementation, organizational development or change management.
- Strong understanding of HR digitalization, HR analytics, and process automation.
- Experience in managing large-scale HR transformation or OD projects and driving organizational change, as a an external consultant or in-house team member will be valuable.
- Strong strategic thinking and execution skills
- High level of business acumen
- Experience in financial services and/or the pension industry will be ideal
- Excellent analytical, problem-solving, and project management skills.
- Strong leadership and stakeholder management abilities.
- Knowledge of PenCom regulations and Nigerian labour laws is required.
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