Job Description

The Head, Learning & Development reports to the Head, People & Resources and is responsible for designing and implementing training programs to enhance employee skills, compliance, and professional growth within the Pension Fund Administrator (PFA). This role ensures a robust learning culture that aligns with business goals and regulatory requirements.

Key Expectations of the Role

• Develop and execute learning and development strategies for employee capacity building.
• Ensure compliance with PenCom-mandated training requirements.
• Implement leadership development and succession planning programs.
• Utilize technology-driven learning solutions such as e-learning and virtual training.
• Evaluate training effectiveness and provide recommendations for improvement.
• Collaborate with department heads to identify training needs and skill gaps.
• Foster a learning culture that supports employee engagement and retention.

Expected Competencies

Key Requirements for the Role

• A minimum of a Bachelor's degree in Human Resources, Business Administration, or a related field. A Master’s degree or professional certification (CIPM, SHRM, ATD) is an added advantage.
• At least 5 years of experience in learning and development.
• Strong knowledge of instructional design, adult learning principles, and digital learning solutions.
• Excellent facilitation, coaching, and communication skills.
• Ability to analyze learning metrics and training ROI.