If you are looking for how to improve your creative tendencies and productivity, you should learn about the core factors that predispose people to be more creative as popularized by Harvard Business School’s Professor Theresa Amabile in her book – “The Componential Theory of Innovation”
As the workplace has evolved from “bosses” in the 1960s and 70s; to “supervisors” in the 1980s and 1990s; “line managers” in the 2000s and you wouldn’t believe this - “coaches” in the last few years, it is critical that organizational leaders prepare adequately for the coaching ..
What will you say is the average leadership number of your team, department or organization? If 1 means barely compliant behaviour and 10, absolute commitment, where will most of your team members sit?
This sounds like the billion-naira question – what does it take to create a culture of fantastic service in your business? If you could wave the magic wand of service in your business what would cause that “magic” to happen? Well, great service doesn’t happen overnight, and most people do..