If you are looking for how to improve your creative tendencies and productivity, you should learn about the core factors that predispose people to be more creative as popularized by Harvard Business School’s Professor Theresa Amabile in her book – “The Componential Theory of Innovation”
Getting the Sales Team at Valbrew, a Makurdi based brewer in Nigeria to adopt and implement the new Trade Marketing Program after a series of lay-offs by the new investors from Chile is an up-hill task even for the bright and brainy Ehis.
This sounds like the billion-naira question – what does it take to create a culture of fantastic service in your business? If you could wave the magic wand of service in your business what would cause that “magic” to happen? Well, great service doesn’t happen overnight, and most people do..