Jul 01, 21 How Do You Create the Perfect Service Strategy? This FREE Micro-Learning Course will teach you the fundamental frameworks to identify customer expectations, mapping out service touchpoints, and integrating them to create a winning service strategy for your business. read more..
Jun 15, 21 How to Get Your Employees' Buy-In What is the best way for leaders and managers to sufficiently “sell” changes and propositions to their team members? read more..
