Turn-around or Die - The Vista Bank Imperative
Teaching Notes
After a really tough 2019 performance review, the EXCO at Vista Bank spent another three days seq..
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PCD Leaders Set to Present like STARS
Teaching Notes
One of the biggest problems that the leaders at PCD Plc - a Lagos based conglomerate have been fa..
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Chinedu is no longer just a “Form-Picker”
Teaching Notes
Chinedu is the Head of Relationship Management at Marula Pensions and his greatest challenge has ..
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Re-tooling HR at the Federal Transport Agency
Teaching Notes
With the significant changes in the transport sector in Nigeria in 2019, especially with an incre..
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Elena’s Team gets a Spark of Creativity
Teaching Notes
The Operations department at Vista Bank struggled throughout 2019 to improve their processes and ..
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Soyinka Finds a Training Jewel
Teaching Notes
After attending a program at the prestigious Association for Talent Development (ATD) in the Unit..
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Ekanem Puts the Service Profit Chain to Work
Teaching Notes
In the last couple of years since the Securities and Exchange Commission (SEC) reduced the minimu..
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Kemi Finds the Value of Leadership
Teaching Notes
When faced with falling market share due to better products, marketing and operations from compet..
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Hilal Drives a Cultural Transformation
Teaching Notes
Most organizations have problems with their culture, but very few dare to try to fix these proble..
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Isoken And Obinna Fix Performance at PNL Insurance
Teaching Notes
Imagine the Executive Director at PNL Insurance being heckled and picketed by staff during a Stra..
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Nafisah Bridges the Generational Gap
Teaching Notes
The many years of embargo on new hires from the military era, followed by right-sizing has create..
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