Imagine the Executive Director at PNL Insurance being heckled and picketed by staff during a Strategy Road Show in Port Harcourt. The near-militancy was driven by issues they have with the Company’s broken Performance Management System.
The many years of embargo on new hires from the military era, followed by right-sizing has created a big generational gap in most public sector agencies including the Federal Transport Agency (FTA).
Getting the Sales Team at Valbrew, a Makurdi based brewer in Nigeria to adopt and implement the new Trade Marketing Program after a series of lay-offs by the new investors from Chile is an up-hill task even for the bright and brainy Ehis.
Amaka has just been appointed the Head of Human Resources at Marula Pensions and she has an up-hill task facing her- filling the very big shoes of her predecessor and more importantly, creating a better culture and performance at their mid-sized PFA.
Funso is an Assistant Manager at Vista Bank, one of the top 5 banks in Nigeria, and a Team Leader overseeing about 7 Marketing Officers and Account Officers.
Remember the hit TV comedy series - “Mind Your Language”? It is as relevant today as it was thirty years ago even though it seems that more people have gone through formal schooling at much higher levels more recently than in the past. Something is certainly wrong with the quality of educatio..
When working with people, you will no doubt find that sometimes you get along well with certain people, and not so well with others. Social psychologists believe that in most cases, it’s not about the people being “good” or “bad”, rather it is about how well you are able to cope with th..
The American expression about the certainty of death and taxes is increasingly becoming a reality in most countries and economies of the world today. Businesses as the engine of economic growth are expected to fuel this growth through their payment of taxes amongst others.
As a sales leader or business owner you must recognize that there is no one-size fits all approach to marketing. Rather you should explore and tap into various approaches to marketing that may suit the specific needs of your products and/or customers.
One of the ways to ensure that you are able to continuously attract and retain customers in your business is by paying attention to managing your customers’ experience. The way your customers experience your products and services is an integral part of the product or service itself.