Question Prompts are very effective in asking clarifying questions within your team and establishing a shared understanding of challenges, available opportunities, and possible solutions. This article explains how to use a set of question prompts ...
If you are looking for how to improve your creative tendencies and productivity, you should learn about the core factors that predispose people to be more creative as popularized by Harvard Business School’s Professor Theresa Amabile in her book – “The Componential Theory of Innovation”
This FREE Micro-Learning Course will teach you the fundamental frameworks to identify customer expectations, mapping out service touchpoints, and integrating them to create a winning service strategy for your business.
Every organization cherishes the prospect of serving delighted customers, but very few understand how to improve customer satisfaction through enhanced operations processes.
The age-long debate about nature vs. nurture seems to rear its head everywhere we go, and in the area of public speaking there is a widely held myth about the fact that great public speakers are naturally endowed with the skills, while others are not.
One of the biggest challenges that leaders face each day is getting the commitment of their colleagues and their buy-in to take ownership, act and achieve specific results.