Job Description

The Head, Information & Communication Technology (ICT), is responsible for overseeing the technology infrastructure, cybersecurity, and digital transformation of the Pension Fund Administrator (PFA). This role ensures that IT systems, applications, and processes are secure, efficient, and aligned with the organization’s strategic goals. The Head, ICT, also ensures compliance with regulatory standards while driving innovation and automation within the organization.

Key Expectations of the Role

• Develop and implement the organization’s IT strategy, ensuring alignment with business objectives.
• Oversee IT operations, infrastructure, cybersecurity, and data protection measures.
• Ensure compliance with PenCom regulations and other relevant IT governance frameworks.
• Lead digital transformation initiatives, including automation and process optimization.
• Manage IT projects, ensuring timely and cost-effective implementation.
• Collaborate with internal departments to enhance technology-driven service delivery.
• Ensure data integrity, disaster recovery, and business continuity planning.
• Stay abreast of emerging technologies and recommend innovations to improve operational efficiency.

Expected Competencies

Key Requirements for the Role

• A minimum of a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. A Master’s degree or professional certifications (CISM, CISA, CISSP, ITIL) is an added advantage.

• Minimum of 10 years of relevant experience, with at least 8 years in the financial services industry and 4 years in leadership roles within the financial services industry
• Preference will be given to candidates with experience as a Head of Unit/Department within the pension industry

• Strong knowledge of IT governance, cybersecurity frameworks, and regulatory compliance.
• Proven experience in digital transformation, cloud computing, and IT infrastructure management.
• Excellent leadership, problem-solving, and strategic planning skills.
• Ability to manage IT risks, cyber threats, and data privacy concerns.
• Strong project management skills with experience in implementing enterprise IT solutions.