Aug 04, 21
How To Manage your Human Resources
Most successful business owner agree that people are their most important asset. Interestingly, for most business owners and corporate leaders, people also represent their biggest problem. Click to learn about the things you can do to get the best out of your most important assets.
Aug 03, 21
How to Deploy the “Fantastic Service Equation”
If you are looking for a simple and effective way to ensure that your customers receive fantastic service whenever they interact with you and your employees, then look no further than the 6 elements of the Fantastic Service Equation.
Aug 02, 21
How to Imbibe the Leadership DNA
A lot of what people do stems from their patterns and culture of thinking. Effective leaders have a culture that shapes their thoughts, words, and actions based on the Leadership DNA – they think and act on the following issues each day:
Jul 28, 21
How to Give Effective Feedback
Performance feedback is one tool of performance management that can make all the difference in your performance management system and culture if you deploy it properly.
Jul 01, 21
How Do You Create the Perfect Service Strategy?
This FREE Micro-Learning Course will teach you the fundamental frameworks to identify customer expectations, mapping out service touchpoints, and integrating them to create a winning service strategy for your business.
Jun 15, 21
How to Get Your Employees' Buy-In
What is the best way for leaders and managers to sufficiently “sell” changes and propositions to their team members?
Feb 23, 21
How to Develop KPIs
As organizations put final touches to their strategies for 2021 and beyond and start to finalize their workplans for the year, one very important area of focus is no doubt in working with their leaders, managers, supervisors, team leaders and team members across the organization to develop Key Pe..
Jul 24, 19
How to Be Focused, by Omagbitse Barrow
One of the hallmarks of very effective and successful people is their ability to be disciplined and focus. Without focus, you will spend your time doing the wrong things, always running out of time, and struggling to complete even the simplest tasks.